Terms of Service

Last updated: August 17, 2026

These terms describe how Marquette Digital Group, LLC ("we," "us") provides website and automation services to your business ("you," the "client"). We've written them in plain English on purpose, if anything is unclear, just ask. If anything on this page conflicts with a signed Client Service Agreement between you and Marquette Digital Group, LLC, the signed Client Service Agreement controls.

1. What we provide

We offer three service plans. Which one applies to you is confirmed in writing (your Client Service Agreement) before your first billing cycle. You are billed for exactly one primary plan at a time:

Website Care, $97/month: we design and build your website at no upfront cost, then host and maintain it, including unlimited content changes. This plan covers the website only, it does not include the automated marketing system (missed-call text-back, booking automation, the review funnel, or marketing campaigns). Because the design and build are provided at no upfront cost, Website Care has a three-month minimum term, billed monthly; after the third billing cycle it continues month to month.
Contractor Plus, $247/month ($2,520/year, paid upfront): a custom website plus the full automated marketing system, missed-call text-back, on-site booking automation, a 5-star review funnel, and one-click marketing campaigns.
Contractor Pro, $647/month ($6,600/year, paid upfront): includes everything in Contractor Plus, plus a monthly strategy call, Google Ads management, dedicated conversion-focused landing pages, advanced SEO, Google Business Profile optimization, and call and conversion tracking. Google Ads spend is separate and paid directly by the client. Contractor Pro is a single, standalone fee, it is never billed in addition to a separate Contractor Plus charge.

The monthly rates above are introductory founding-client rates. We may raise the published rates for new clients at any time; if we do, the rate you started on does not change for as long as your plan remains active and in good standing. If you cancel and later restart, the rates published at that time apply.

We build, host, and maintain your website for the life of your plan, and keep it updated for you as your business changes. In addition to your primary plan, you may add optional recurring add-on services, described in Section 2a below.

1a. Contractor Pro — additional terms

The terms below, covering Google Ads management, dedicated landing pages, advanced SEO, Google Business Profile optimization, call and conversion tracking, and the monthly strategy call, apply the same way whether you have Contractor Pro or added one of these individually as a recurring add-on under Section 2a.

Google Ads management. We provide campaign planning, setup, keyword research, ad creation, ongoing management, negative-keyword and geographic targeting, budget and bid recommendations, conversion and call tracking, monthly reporting, and strategy adjustments. Advertising spend is not included in the $647 monthly fee. You select and fund your own advertising budget, and Google charges that spend directly to you through your own Google Ads account and payment method. We do not collect your ad budget, do not own your Google Ads account, and are added only as a manager or authorized user on the account you own. We are an independent company and are not Google; we cannot guarantee campaign approval, ad delivery, or advertising performance.

Monthly strategy call. Contractor Pro includes one scheduled strategy call each calendar month covering SEO, Google Ads, and Google Business Profile performance, a review of available conversions, and an action plan for the next month. Unused calls do not carry over or accumulate unless we agree otherwise in writing.

Dedicated landing pages. We build conversion-focused landing pages reasonably needed for the active advertising campaigns and strategy approved by both you and us, for approved campaigns, priority services, promotions, and target locations. Landing pages are hosted as part of your website and are treated the same as the rest of your website content while your plan is active. If you cancel Contractor Pro, landing pages are treated the same as the rest of your website under Section 6 below, including the $799 website buyout option, which, if exercised, includes any landing pages built under Contractor Pro.

Advanced SEO and Google Business Profile optimization. We provide technical SEO audits and corrections within systems we control, keyword and competitor research, on-page and local SEO, Search Console and Analytics monitoring, and Google Business Profile optimization and posting. You remain the owner of your Google Business Profile; we are added only as a manager. The one-time Google Business Profile Setup service (Section 2) remains a separate charge and is only needed if you don't yet have a profile that needs to be created and verified, ongoing optimization under Contractor Pro does not include creating a brand-new profile from scratch.

No performance guarantees. Search rankings, advertising performance, lead volume, cost per lead, call volume, and revenue are affected by your market, competition, budget, website, and the policies of third-party platforms like Google, none of which we control. We do not guarantee first-page placement, a specific search position, a specific increase in traffic, leads, calls, sales, or revenue, or any specific return on investment.

Access, approvals, and delays. You're responsible for providing timely access to your Google Ads, Google Business Profile, Analytics, and Search Console accounts, for approving advertising claims, offers, and promotions before they run, for making sure your offers and promotions comply with applicable law, and for keeping your advertising account funded. We may pause affected Contractor Pro work if payment, access, approvals, or advertising funds are missing, and we're not responsible for delays this causes. Third-party platform changes, Google ad disapprovals, and account suspensions are outside our control.

2. Optional add-on services

Most clients already have a domain name and a Google Business Profile. If you don't, we can set these up for you as optional, one-time add-ons, billed separately from your monthly plan and only with your written approval before we do any work or spend any money on your behalf:

Domain registration & setup — a $49 one-time service fee plus the registrar's annual cost, passed through at cost. The domain is registered in your business's name; we're added only as a technical/admin contact so we can manage it for you, you keep ownership.
Google Business Profile setup — a $99 one-time service fee. We create the profile and guide it through Google's verification with your business as the owner; we're added only as a manager, never as the owner.

Current pricing for these add-ons is listed on your New Client Onboarding Form and confirmed with you before any charge or purchase. They're separate from, and don't change, the "no setup fee" pricing on your plan itself. These one-time add-ons are unaffected by, and are not included in, any monthly plan, including Contractor Pro. We do not provide business email accounts; you're responsible for having your own business email address to connect to your website and services.

2a. Optional recurring add-on services

If you're on Contractor Plus, you can add any of the following recurring services individually, on top of your primary plan, without switching plans:

Monthly strategy call — $47/month
Call & conversion tracking, with monthly reporting — $47/month
Google Business Profile management — $97/month
Additional dedicated landing page — $97/month per page
Advanced SEO — $197/month
Google Ads / Local Services Ads management — $297/month, plus your ad spend, billed and paid directly to Google, the same way described for Contractor Pro in Section 1a

These add-ons require an active primary plan, they aren't sold on their own. Current pricing and what's included in each is confirmed with you in writing before we begin billing for it. You authorize an add-on, and the charge for it, by confirming in writing, an email, a text reply, or a short add-on request we send you, no separate signed contract is required beyond this Agreement. Each add-on can be canceled on its own, anytime, without canceling your primary plan. If your primary plan is canceled, any add-ons billed alongside it end at the same time.

3. Billing, no long-term contract

Our service is billed monthly or annually, whichever you choose. There is no long-term contract and nothing to "get out of." You stay because the service is worth it, not because a contract makes you. The one exception is the three-month minimum term on Website Care described in Section 1, which exists only because that plan's design and build are provided at no upfront cost.

4. Payment terms

Your plan is billed monthly or annually, depending on the option you choose, to the card on file.
Annual billing is discounted from the monthly rate, and is paid upfront for the full year.
Billing auto-renews each billing cycle until you cancel.
If a payment fails, we'll reach out so you can update your card. Services may be paused if payment remains outstanding.

5. Cancellation

You may cancel anytime with written notice, an email to travisrichardson@marquettedigitalgroup.com is all it takes.
Your service continues through the end of the current paid billing period, monthly or annual, whichever you're on.
We do not issue partial-period refunds, monthly or annual.
You can cancel an individual recurring add-on (Section 2a) at any time without canceling your primary plan. Canceling your primary plan cancels any add-ons billed alongside it.
On Website Care, the three-month minimum term in Section 1 applies. You may give notice at any time; cancellation takes effect at the end of the third billing cycle, or at the end of the current billing period if the minimum term is already complete.

6. What happens after cancellation

When your final billing period ends, hosting and any automations stop, and your website comes down. This applies to both plans, Contractor Plus and Contractor Pro. For Contractor Pro clients, active Google Ads campaigns are also stopped or handed back to you at cancellation, and access we were granted to your Google Ads, Google Business Profile, Analytics, and Search Console accounts is relinquished; because you own those accounts, they remain fully yours.

If you'd like to keep your website instead of letting it come down, you can buy it out for a flat $799, on any plan, at any time. The buyout fee covers the design and build work behind your site and gets you the finished files, free and clear, no matter how long you've been a client, and includes any dedicated landing pages we built for you, whether under Contractor Pro or as an individual add-on under Section 2a. Let us know before your final billing period ends if you'd like to do this.

7. Your responsibilities

Provide accurate business information (hours, services, contact details) and let us know when it changes.
Make sure content you give us (photos, text, logos) is yours to use.
Use the automation features lawfully, for example, only messaging customers who have done business with you or agreed to be contacted.

8. Our responsibilities & limits

We work hard to keep your website and automations running smoothly, but no service can promise 100% uptime. Hosting providers, phone carriers, and third-party platforms occasionally have outages outside our control. Our liability for any issue is limited to the amount you paid us in the month the issue occurred.

9. Text messages, calls & email

If you provide your phone number through our website chat widget, booking form, or New Client Onboarding Form, you may receive text messages and calls from Marquette Digital Group, LLC related to onboarding, appointments, account updates, support, and service delivery. Separately, and only if you opt in, you may also receive optional marketing text messages and emails about offers, promotions, and updates. Message frequency varies, and message and data rates may apply. Marketing consent is optional and is not a condition of purchasing any service. You can opt out of any texts at any time by replying STOP, or reply HELP for assistance. Service-related communications (like appointment confirmations, account notices, or onboarding calls) are necessary to deliver the services you've purchased and are not affected by your marketing opt-in status.

10. Changes to these terms

If we update these terms, we'll post the new version here and update the date at the top. Continuing to use the service after a change means you accept the updated terms.

11. Governing law

These terms are governed by the laws of the State of Wisconsin.

12. Questions

Email us anytime at travisrichardson@marquettedigitalgroup.com.